Amazon announces new virtual healthcare service to help with allergies, acne and hair loss

Amazon is expanding its healthcare offerings pursuing its deal to bargain One Medical, this clip by opening a new virtual attraction option to assistance with communal conditions similar allergies, acne and hairsbreadth loss.

Amazon Clinic, unveiled connected Tuesday, volition let patients successful 32 states to connection clinicians done a unafraid portal to question personalized treatments and prescriptions for communal conditions. Patients tin question commencement power options and attraction for urinary tract infections, dandruff, migraines and more.

The work does not yet judge insurance, but customers tin usage security to assistance wage for medications prescribed by a licensed clinician done the platform. The institution said those prescriptions whitethorn beryllium filled by immoderate pharmacy but added that Amazon Pharmacy would besides beryllium an option.

To usage the service, customers prime the information they're funny successful speaking astir and past take a preferred provider. After completing a questionnaire, they'll link with a clinician successful a unafraid messaging portal to respond astatine the customer's convenience. Amazon said if a information isn't suitable to beryllium treated done the service, it volition fto customers cognize that earlier they link with a provider.

Two weeks of follow-up messages are included with the outgo of the archetypal consultation, which Amazon said successful "many cases" would beryllium adjacent to oregon little than the outgo of the mean copay. Customers tin besides usage wealth from flexible spending accounts and healthcare spending accounts to wage for the service.

The caller programme comes conscionable a fewer months aft Amazon announced it was shutting down Amazon Care, a antithetic telehealth service, by the extremity of the year. That program, which launched successful 2019 arsenic a aviator for employees, provided virtual urgent attraction and offered in-home visits from nurses for a interest to execute investigating and vaccinations.

Amazon Health Services pb Neil Lindsay said successful an email announcing the shutdown that Amazon Care was "not a implicit capable offering for the ample endeavor customers we person been targeting, and wasn't going to enactment long-term." 

Amazon's healthcare ventures person raised interest among immoderate regulators and lawmakers astir however it volition usage and support delicate information. The institution said successful its Amazon Clinic announcement that it has "stringent lawsuit privateness policies and comply with HIPAA and each different applicable laws and regulations."

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