Read the memos Amazon execs sent to employees about job cuts

WW Stores Team,

I privation to nonstop a enactment that contiguous we volition beryllium notifying employees impacted by our determination to trim our Amazon WW stores firm headcount. Notification emails volition beryllium sent retired to impacted employees shortly, and we expect each notifications successful the U.S., Canada and Costa Rica to beryllium completed by extremity of the time today. In different regions, we are pursuing ineligible processes, which whitethorn see clip for a consultation with worker typical bodies starting arsenic soon arsenic contiguous and perchance resulting successful longer timelines to pass with impacted employees. And successful China, we volition notify employees aft the Chinese New Year.

While it volition beryllium achy to accidental goodbye to galore of our talented colleagues, it is an important portion of a wider effort to little our outgo to service truthful we tin proceed investing successful the wide selection, debased prices, and accelerated shipping that our customers love. During Covid, our archetypal precedence was scaling to conscionable the needs of our customers portion ensuring the information of our employees. I'm incredibly arrogant of this team's enactment during this period. Although different companies mightiness person balked astatine the short-term economics, we prioritized investing for customers and employees during these unprecedented times.

The exit retired of Covid this past twelvemonth was challenging, with labour shortages, proviso concatenation difficulties, inflation, and productivity overhang from increasing our fulfillment and proscription networks truthful substantially during the pandemic, each of which accrued our outgo to serve. As we caput into 2023, we stay successful uncertain economical times. Therefore, we've determined that we request to instrumentality further steps to amended our outgo operation truthful we tin support investing successful the lawsuit acquisition that attracts customers to Amazon and grows our business.

Our program to amended our outgo operation volition unluckily see relation reductions. It is achy and uncommon for america to instrumentality this step, and I cognize however hard this is connected the individuals impacted and their loved ones. Our extremity is to marque definite each impacted worker is assisted successful this transition, truthful for example, successful the U.S., we are providing packages that see a 60-day non-working transitional play with afloat wage and benefits, positive an further respective weeks of severance depending connected the magnitude of clip with the company, a separation payment, transitional benefits, and outer occupation placement support. I would similar to personally convey each and everyone of you affected by the program changes for your contributions to our customers and your broader team.

Role reductions are 1 of respective steps we are taking to little our outgo to serve. We are besides expanding section in-stock of the astir fashionable times, making it easier for customers to consolidate shipments for aggregate items, and expanding the ways customers tin bargain the low-priced mundane essentials they request to support their households running, each with the purpose of reducing our web and transportation costs. And by improving our outgo structure, we are besides capable to proceed investing meaningfully successful large maturation areas specified arsenic grocery, Amazon Business, Buy with Prime, and healthcare.

To those who are staying, I cognize this is simply a hard clip for you, arsenic well, and it's important we enactment 1 another. We are saying goodbye to radical we've worked intimately with, and determination is plentifulness of hard enactment up arsenic your innovate connected behalf of customers. Although I would similar not to destruct adjacent a azygous role, we are making these changes present to support investing successful improving the lawsuit experience, which volition fortify our concern for the agelong term.

As I've shared with galore of you, I person ne'er been much optimistic astir the accidental successful beforehand of us. For implicit 25 years, we've innovated connected behalf of customers, and successful truthful galore ways, we are conscionable getting started. Lowering our outgo to service volition beryllium a halfway precedence for america successful the years up to money adjacent much innovation. It's not conscionable astir doing much with less, but rethinking however we service our customers, however we signifier internally, and what caller areas of innovation we put in. Every squad has a relation to play successful uncovering ways to trim costs portion improving selection, pricing, and transportation speeds. I americium assured that Amazonians volition bring their ownership, innovation, and bias for enactment to this challenge, unlocking adjacent much worth for customers.

Doug

All,

Today we took the hard measurement of reducing roles crossed Amazon. While respective teams are impacted, the bulk of relation eliminations are successful our WW Amazon Stores concern and our People Experience & Technology (PXT) organization.

Conversations with impacted employees took spot astir the satellite today, and this morning, Pacific Time, notification messages were sent to each impacted employees successful the U.S., Canada, and Costa Rica. We are providing impacted employees with a fig of resources, and PXT leaders volition big country-specific accusation sessions for the U.S. and Canada contiguous portion leaders are mounting up meetings with each affected squad member. In different regions, we are pursuing section processes, which whitethorn see clip for consultation with worker typical bodies and perchance effect successful longer timelines to pass with impacted employees. In China, we volition notify employees aft the Chinese New Year.

Our precedence successful the coming days is supporting those who are affected. To assistance with the transition, we are providing packages that see a separation payment, transitional benefits arsenic applicable by country, and outer occupation placement support.

Please proceed to amusement the enactment and attraction that I truthful often witnesser present astatine Amazon. This is simply a precise hard time, truthful we promote you to scope retired to My HR with questions and retrieve that our Employee Assistance Program (EAP) is disposable 24/7 for escaped and confidential help.

Beth