Salesforce's Benioff says there's 'no finish line when it comes to security' after Uber hack

Salesforce co-CEO Marc Benioff said the unreality bundle institution has overmuch much to bash successful the country of cybersecurity pursuing an onslaught astatine Uber involving Salesforce's Slack chat app.

Uber said connected Monday that it believed a hacking radical dubbed Lapsus$ was down a cyberattack past week and noted that different victims of the group's attacks this twelvemonth included Cisco, Nvidia, Okta and Samsung. Microsoft besides said that Lapsus$ had accessed 1 of its accounts.

According to Uber, the attacker astir apt bought a institution contractor's password connected the acheronian web aft a malware attack, and the contractor accepted a two-factor authentication request. The attacker downloaded immoderate Slack messages and posted a enactment to a Slack transmission that "many of you saw," the ride-sharing institution said.

Hackers often usage alleged societal engineering, which involves exploiting trusted individuals alternatively than conscionable going aft hardware and software.

"There's nary decorativeness enactment erstwhile it comes to information and societal engineering," Benioff said during a property league astatine Salesforce's Dreamforce league successful San Francisco connected Tuesday. "There's things that we're going to request to bash to assistance our customers forestall these kinds of issues."

Salesforce has seen its systems exploited successful the past. In 2007, a hacker reportedly obtained email addresses stored successful Salesforce and utilized them to spell aft clients of Automatic Data Processing and different Salesforce customers. And successful June, Salesforce's Heroku portion said a hacker had obtained relationship passwords and immoderate root code.

"We've been done astir each imaginable situation," Benioff said. "There's a batch for america to bash successful perpetuity, and we're going to conscionable support moving connected it."

Most of the company's engineering squad works connected information and trust, said Bret Taylor, Salesforce's different co-CEO. Taylor said that spot was 1 of Salesforce's archetypal values erstwhile the institution was founded successful 1999.

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