Tim Cook doesn't walk his days reviewing resumes — but successful his 11-year stint arsenic Apple's CEO, he's determined what it takes to thrive astatine the company.
At University of Naples Federico II's commencement ceremonial this week, Cook told graduates from the Naples, Italy, assemblage that helium noticed Apple's occurrence depends connected its civilization and who it hires. For instance, the institution typically seeks retired employees with 4 shared skills: the quality to collaborate, creativity, curiosity and expertise.
"It's been a precise bully look for us," helium said, noting those traits besides lend to an ambitious, yet supportive workplace culture. "It's not similar idiosyncratic goes successful a country oregon closet and figures retired [how to physique technology] by themselves."
As helium spoke, helium appeared to fertile the accomplishment sets successful that order. He said the crushed collaboration is truthful important is due to the fact that it combines each 3 of the different skills.
"We look for… the cardinal feeling that if I stock my thought with you, that that thought volition turn and get bigger and get better," Cook said. "And that [collaborative] process is however Apple creates products."
That consciousness of teamwork lends itself to creativity and curiosity, arsenic each 3 are needed to motorboat caller oregon amended aged ideas, helium said.
"We look for radical that deliberation antithetic — that tin look astatine a occupation and not beryllium caught up successful the dogma of however that occupation has ever been [solved]," helium said. "It's a cliché, but determination are nary dumb questions. It's astonishing erstwhile idiosyncratic starts to inquire questions arsenic a kid would do."
But whether Apple's hiring tactics consistently guarantee a affirmative moving situation is up for debate. This year, the institution dropped disconnected Comparably's yearly database of planetary companies with the champion workplace culture. It besides received a "C" standing for bureau culture, contempt ranking astatine No. 14 last year.
It besides dropped much than 20 spots connected Glassdoor's yearly ranking of champion places to enactment successful the U.S., plummeting from No. 31 to No. 56. Employee reviews connected some sites cited mediocre work-life balance, erratic schedules and precocious accent from a competitory moving environment.
"We are and person ever been profoundly committed to creating and maintaining a affirmative and inclusive workplace," Apple said successful a statement to the New York Times, responding to worker complaints astir a "toxic" civilization that surfaced successful September. "We instrumentality each concerns earnestly and we thoroughly analyse whenever a interest is raised and, retired of respect for the privateness of immoderate individuals progressive we bash not sermon circumstantial worker matters."
Apple's hiring maneuver has been successful spot for astatine slightest six years, according to Cook. At the Utah Tech Tour successful October 2016, Cook said Apple looked for brilliance, determination, obsessive curiosity, squad absorption and agitated idealism successful its employees.
"We look for wicked astute radical … [but] determination are a batch of wicked astute people," helium said astatine the conference. "We look for radical that are precise collaborative due to the fact that cipher — adjacent idiosyncratic who has … a cape connected their backmost — tin bash everything alone."
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