ComfortDelGro, Gojek partner to tackle driver shortage as ride demand surges in Singapore

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A ComfortDelGro Corp. taxi travels on an expressway successful Singapore

Nicky Loh | Bloomberg | Getty Images

Singapore's largest taxi relation ComfortDelGro and ride-hailing app Gojek said they would enactment unneurotic to tackle issues successful the proscription industry, including a shortage of private-hire drivers.

As portion of a two-year collaboration, the companies said Monday they volition research letting users publication ComfortDelGro's taxis via the Gojek app.

ComfortDelgro operates a combined fleet of astir 9,000 Comfort and CityCab taxis.

Gojek-competitor Grab already offers SMRT Taxis arsenic the modular taxi enactment successful Singapore.

ComfortDelGro and Gojek said they volition besides look into sharing resources similar "electric conveyance and ancillary gross opportunities, arsenic good arsenic enactment solutions similar insurance, operator grooming and conveyance maintenance."

Private-hire and taxi companies person been trying to pull more drivers successful Singapore to conscionable rider demand, which surged aft the city-state lifted pandemic restrictions. Many drivers near the manufacture during the pandemic arsenic Covid measures wounded request and expanding costs chopped into margins. This led to longer waiting times and precocious fares erstwhile Singapore reopened.

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"By looking astatine however we tin amended the fulfilment rates, we are fundamentally improving operator welfare. Better fulfilment rates construe to much net for drivers, and that successful turn, volition promote vocational licence holders to see rejoining the P2P (point-to-point) industry," said ComfortDelGro backstage mobility radical CEO Jackson Chia, successful the property release.

Gojek Singapore's wide manager, Lien Choong Luen, said the concern is "a win-win for all."

"[Combining] our fleets volition alteration america to amended conscionable the expanding request for rides and boost the availability of orders for drivers, expanding their earning opportunities portion astatine the aforesaid clip reducing waiting times for passengers," helium said.

The associated connection further added that much details volition beryllium announced implicit the adjacent fewer months.

Last week, Grab and Gojek said they are "supportive" of the Singapore government's determination to grow gig idiosyncratic protection, including successful CPF contributions and wounded compensation, starting successful 2024.

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